tt99 Privacy Policy

tt99 is a trusted and secure online gaming platform. Protecting the personal information you provide while using our services is our highest responsibility. This Privacy Policy ("Policy") applies to the tt99 website and all related services.

This Policy explains: what types of information we collect, why we collect it, how we use it, how long we retain it, and the circumstances under which information may be shared with third parties. By using our services, you consent to the terms of this Policy.

tt99 may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth
• Email address and phone number
• Residential address
• Documents required for identity verification (e.g., National ID card)
• Payment information (bKash, Nagad, Rocket, or bank account details)
• Information provided when contacting customer support

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Date, time, and duration of website visits
• Pages visited and click activity
• Information collected through cookies and similar tracking technologies
• Gaming activity and transaction history

2.3 Information Received from Third Parties

• Information from identity verification service providers
• Transaction-related information from payment processing companies
• Information received from fraud prevention services

tt99 uses your personal information for the following legitimate purposes:

3.1 Account Management & Service Delivery

• Completing the account creation and verification process
• Ensuring login and security management
• Processing deposits and withdrawals (including bKash, Nagad, Rocket, and bank transfers)
• Managing gaming activity and recording results
• Providing bonuses and promotional benefits

3.2 Legal Compliance & Security

• Age verification — ensuring access only for those aged 21 or older
• Meeting Anti-Money Laundering (AML) obligations
• Fraud detection and prevention
• Preventing unauthorised access to accounts

3.3 Service Improvement

• Analysing and improving the user experience
• Resolving technical issues and maintenance
• Testing new games and features
• Sending important service-related notifications

3.4 Responsible Gaming

• Identifying potentially problematic gaming behaviour
• Maintaining self-exclusion services
• Assisting with spending limit setting and monitoring

tt99 retains your personal information only for as long as necessary. Certain information may be retained for a defined period after account closure to meet legal obligations. Information that is no longer needed is securely deleted or anonymised.

tt99 does not sell or rent your personal information. However, certain information may be shared with third parties in the following circumstances:

5.1 Service Provider Partners

• Payment Processing: Information necessary to complete transactions with bKash, Nagad, Rocket, and banking partners
• Identity Verification: Shared with verification service providers to ensure account security
• Game Software Providers: Limited information necessary to deliver the gaming experience
• Customer Support Platforms: To resolve your issues

5.2 Legal Obligations

We may be required to disclose information upon receiving a lawful order or directive from a competent authority, or when necessary to meet legal obligations. Such disclosures are always made within the bounds of the law and to the minimum extent required.

5.3 Business Transfers

In the event of a change in business ownership or a merger, user information may be transferred. You will be notified in advance in such cases, and the same standard of privacy protection will be maintained.

The tt99 website uses cookies and similar technologies to help improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required for core website functions. Necessary for login sessions, security, and account management.
• Functional Cookies: To remember your preferences and settings (such as language selection).
• Analytics Cookies: To monitor website usage and improve service quality.

6.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may prevent some core website functions from working properly.

As a registered user of tt99, you have the following rights:

7.1 Right of Access

You may request details of the information we hold about you at any time. We will provide this information within a reasonable timeframe.

7.2 Right to Rectification

If your information contains any errors or is incomplete, you may request a correction. Please contact our customer support to update core account information.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, information required to meet legal obligations may need to be retained for a defined period.

7.4 Right to Object to Processing

You may withdraw your consent for marketing communications at any time. Contact our support team to register this preference.

tt99 follows industry-standard technologies and practices to protect your personal information. Our security measures are as follows:

• SSL Encryption: All data exchanged between the website and our servers is encrypted using SSL technology.
• Data Encryption: Stored sensitive information (passwords, payment details) is secured with strong encryption algorithms.
• Access Controls: Only authorised staff are granted access to limited information on a need-to-know basis.
• Regular Security Audits: Regular security audits are conducted to identify potential vulnerabilities.
• Two-Factor Authentication: Two-step verification is available for additional account protection.
• Fraud Detection: Automated systems are in place to instantly detect and prevent unusual activity.

However, transmitting information over the internet is not entirely risk-free. While we provide the highest level of protection, complete security cannot be guaranteed. Please always keep your password confidential and do not share it with others.

tt99 services are for individuals aged 21 or older only. We do not knowingly collect information from minors. If a minor has registered for our services, that account will be closed immediately and all associated information will be deleted.

Our services may contain links to third-party websites (such as payment gateways). tt99 is not responsible for the privacy practices of these third parties. We recommend reading the privacy policy of the relevant platform before visiting their website.

tt99 may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through a notice on the website. Continued use of the services after an update constitutes your acceptance of the revised policy.

The latest version of this Policy will always be available on the tt99 website. We recommend visiting this page regularly to stay informed of any changes.

This Privacy Policy is governed by applicable law. In the event of any dispute, both tt99 and the user will seek to resolve the matter through discussion. Detailed provisions can be found on our Terms & Conditions page.